September 23, 2016

Commercial Banking Spotlight: Dependable Fire Protection, Inc.

Founded in 1993, Dependable Fire Protection designs, installs, and services automatic fire-suppression sprinkler systems. Based in Cedar Springs, MI, president and owner Doug Scott knows how quickly things can get out of control when a traditional business bank turns to simply putting out fires instead of long-term strategic thinking.

Doug found himself in precisely that kind of situation in 2012.  He was vacillating between the personal approach of smaller banks and the lower interest rates more commonly found in their big brothers.

Doug explained, “After dealing with local banks and their inherent hometown feel, we went with a big bank for their better loan rates. But we had no real hands-on relationship with them. During the recession, we then tried working with a smaller bank, but they couldn’t seem to come up with either.

Our CPA, Maurice Benoit, recommended we give LMCU, and Jim Maskell, a shot. Doug recalls how it all transpired. In our first meeting with Jim Maskell, we noticed a big difference. He was truly friendly and genuine. He wanted to know all about our business and the industry we compete in. He asked us to take him through a job from bid to finish. He then went back and put together a package that met our needs. He didn’t just send it to us like the other two contenders. He came back to our office two more times and went over LMCU’s proposal in great detail to see if it was a good fit."

“It was obvious to us that Jim really cared about our needs. He was warm yet very professional. When it came time to make our decision, LMCU stood alone at the top. We have been with LMCU now for three years, and not only have they completely met our expectations, but the entire LMCU staff confirmed to us that we made the right decision."

“We look forward to growing our relationship over the next several years and would recommend LMCU to anyone who is tired of being treated like a number or paying too much for banking needs. In our 23 years in this business, this is one of the best financial moves we’ve ever made.”

Dependable Fire Protection serves the automated sprinkler needs of businesses all over west Michigan and beyond. Past and current clients include:

• Calvin College
• Gander Mountain
• Holland High School
• Holland Hospital
• Pierce Street Apartments
• Meijer
• The Gallery Building
• Walmart